.page-faq {
  --faq-rail-w: 252px;
  --faq-line: rgba(212, 168, 87, 0.22);
  --faq-line-soft: rgba(244, 237, 224, 0.08);
  --faq-text: rgba(244, 237, 224, 0.82);
  position: relative;
  padding-bottom: clamp(48px, 7vw, 88px);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: clamp(28px, 4.4vw, 52px) 0 clamp(28px, 4vw, 48px);
  border-bottom: 1px solid var(--faq-line);
  overflow: hidden;
}
.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  background-image: repeating-linear-gradient(
    90deg,
    var(--faq-line-soft) 0 1px,
    transparent 1px clamp(56px, 7vw, 88px)
  );
  -webkit-mask-image: linear-gradient(180deg, rgba(0, 0, 0, 0.85), transparent 88%);
  mask-image: linear-gradient(180deg, rgba(0, 0, 0, 0.85), transparent 88%);
}
.page-faq .faq-hero .container {
  position: relative;
  z-index: 1;
}
.page-faq .faq-hero__crumb {
  margin-bottom: clamp(16px, 2.6vw, 26px);
}
.page-faq .faq-hero h1 {
  margin: 0 0 clamp(14px, 2vw, 22px);
  font-family: var(--font-serif);
  font-weight: 900;
  font-size: clamp(30px, 5.1vw, 56px);
  line-height: 1.18;
  letter-spacing: -0.01em;
  color: var(--ivory);
  max-width: 20ch;
}
.page-faq .faq-hero h1 em {
  font-style: normal;
  background: var(--gold-grad);
  -webkit-background-clip: text;
  background-clip: text;
  -webkit-text-fill-color: transparent;
  color: transparent;
}
.page-faq .faq-hero .lead {
  max-width: 62ch;
  color: var(--faq-text);
  margin: 0 0 clamp(20px, 3vw, 30px);
}
.page-faq .faq-stats {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1px;
  margin: 0;
  padding: 0;
  list-style: none;
  background: var(--faq-line);
  border: 1px solid var(--faq-line);
}
.page-faq .faq-stats li {
  background: var(--ink);
  padding: 12px clamp(10px, 2vw, 18px);
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.page-faq .faq-stats .num {
  font-family: var(--font-num);
  font-size: clamp(22px, 3vw, 30px);
  letter-spacing: -0.01em;
  color: var(--gold-lt);
  line-height: 1.1;
}
.page-faq .faq-stats__k {
  font-size: 12px;
  letter-spacing: 0.04em;
  color: var(--smoke);
}

/* ---------- 快速定位 ---------- */
.page-faq .faq-locate__inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(22px, 3.4vw, 40px);
}
.page-faq .faq-locate__media {
  margin: 0;
}
.page-faq .faq-locate__media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}
.page-faq .section-head h2 {
  margin: 6px 0 0;
  font-family: var(--font-serif);
  font-size: clamp(22px, 3.2vw, 34px);
  font-weight: 800;
  line-height: 1.28;
  color: var(--ivory);
}
.page-faq .faq-cats {
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
  margin-top: clamp(16px, 2.4vw, 24px);
}
.page-faq .faq-cat {
  position: relative;
  display: block;
  padding: clamp(14px, 2vw, 20px);
  border: 1px solid var(--faq-line);
  background: linear-gradient(160deg, var(--ink-2) 0%, #0c0c0e 100%);
  text-decoration: none;
  color: inherit;
  transition: transform 200ms ease, border-color 200ms ease, box-shadow 200ms ease;
}
.page-faq .faq-cat::after {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  width: 2px;
  height: 0;
  background: var(--gold-grad);
  transition: height 240ms ease;
}
.page-faq .faq-cat:hover,
.page-faq .faq-cat:focus-visible {
  transform: translateY(-3px);
  border-color: var(--line-strong);
  box-shadow: 0 12px 28px rgba(0, 0, 0, 0.5);
  outline: none;
}
.page-faq .faq-cat:hover::after,
.page-faq .faq-cat:focus-visible::after {
  height: 100%;
}
.page-faq .faq-cat__no {
  font-family: var(--font-num);
  font-size: 13px;
  letter-spacing: 0.12em;
  color: var(--gold);
}
.page-faq .faq-cat h3 {
  margin: 6px 0 8px;
  font-family: var(--font-serif);
  font-size: clamp(17px, 2vw, 20px);
  font-weight: 800;
  color: var(--ivory);
}
.page-faq .faq-cat p {
  margin: 0 0 10px;
  font-size: 13.5px;
  line-height: 1.8;
  color: var(--smoke);
}
.page-faq .faq-cat__more {
  font-family: var(--font-num);
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--jade);
}

.page-faq .faq-hot {
  margin-top: clamp(20px, 3vw, 30px);
  border: 1px solid var(--faq-line);
  background: var(--ink-2);
}
.page-faq .faq-hot__head {
  margin: 0;
  padding: 10px clamp(12px, 2vw, 18px);
  font-family: var(--font-num);
  font-size: 12px;
  letter-spacing: 0.12em;
  color: var(--amber);
  border-bottom: 1px solid var(--faq-line);
}
.page-faq .faq-hot__list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  grid-template-columns: 1fr;
}
.page-faq .faq-hot__list li + li {
  border-top: 1px solid var(--faq-line-soft);
}
.page-faq .faq-hot__list a {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 11px clamp(12px, 2vw, 18px);
  font-size: 14px;
  line-height: 1.6;
  color: var(--faq-text);
  text-decoration: none;
  transition: background 180ms ease, color 180ms ease;
}
.page-faq .faq-hot__list a:hover,
.page-faq .faq-hot__list a:focus-visible {
  background: rgba(212, 168, 87, 0.08);
  color: var(--gold-lt);
  outline: none;
}
.page-faq .faq-hot__no {
  font-family: var(--font-num);
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--gold-dk);
  flex: 0 0 auto;
}

/* ---------- 双栏问答 ---------- */
.page-faq .faq-body {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(20px, 3vw, 44px);
  padding-top: clamp(28px, 4vw, 56px);
}
.page-faq .faq-rail {
  border-top: 1px solid var(--faq-line);
  border-bottom: 1px solid var(--faq-line);
  padding: 10px 0;
}
.page-faq .faq-rail__label {
  display: none;
}
.page-faq .faq-rail__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0 2px;
  list-style: none;
  overflow-x: auto;
  scrollbar-width: none;
  -webkit-overflow-scrolling: touch;
}
.page-faq .faq-rail__list::-webkit-scrollbar {
  display: none;
}
.page-faq .faq-rail__link {
  display: flex;
  align-items: center;
  gap: 7px;
  padding: 8px 12px;
  border: 1px solid var(--faq-line);
  white-space: nowrap;
  font-size: 13px;
  color: var(--ivory);
  text-decoration: none;
  transition: border-color 180ms ease, color 180ms ease;
}
.page-faq .faq-rail__link:hover,
.page-faq .faq-rail__link:focus-visible {
  border-color: var(--line-strong);
  color: var(--gold-lt);
  outline: none;
}
.page-faq .faq-rail__no {
  font-family: var(--font-num);
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--gold);
}

.page-faq .qa-group {
  padding-top: clamp(30px, 4vw, 46px);
  scroll-margin-top: 90px;
}
.page-faq .qa-group:first-child {
  padding-top: 0;
}
.page-faq .qa-group__head {
  display: flex;
  gap: clamp(12px, 2vw, 24px);
  align-items: flex-start;
  padding-bottom: 12px;
  margin-bottom: clamp(14px, 2vw, 20px);
  border-bottom: 1px solid var(--line-strong);
}
.page-faq .qa-group__intro {
  flex: 1 1 auto;
  min-width: 0;
}
.page-faq .qa-group__head h2 {
  margin: 6px 0 8px;
  font-family: var(--font-serif);
  font-size: clamp(22px, 3vw, 32px);
  font-weight: 800;
  line-height: 1.28;
  color: var(--ivory);
}
.page-faq .qa-group__desc {
  margin: 0;
  font-size: 14px;
  line-height: 1.85;
  color: var(--smoke);
  max-width: 52ch;
}
.page-faq .qa-group__mini {
  display: none;
  flex: 0 0 auto;
  width: 132px;
  aspect-ratio: 1 / 1;
  margin: 0;
}
.page-faq .qa-group__mini img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.page-faq .qa {
  border: 1px solid var(--faq-line);
  background: var(--ink-2);
  transition: border-color 200ms ease, background 200ms ease;
}
.page-faq .qa + .qa {
  border-top: none;
}
.page-faq .qa[open] {
  border-color: var(--line-strong);
  background:
    linear-gradient(180deg, rgba(212, 168, 87, 0.07), transparent 62%),
    var(--ink-2);
}
.page-faq .qa__head {
  display: flex;
  align-items: baseline;
  gap: 11px;
  padding: 15px clamp(13px, 2vw, 20px);
  cursor: pointer;
  list-style: none;
}
.page-faq .qa__head::-webkit-details-marker {
  display: none;
}
.page-faq .qa__head h3 {
  margin: 0;
  flex: 1 1 auto;
  font-family: var(--font-serif);
  font-size: clamp(15px, 1.6vw, 17.5px);
  font-weight: 700;
  line-height: 1.55;
  color: var(--ivory);
}
.page-faq .qa__head::after {
  content: "+";
  flex: 0 0 auto;
  font-family: var(--font-num);
  font-size: 20px;
  line-height: 1;
  color: var(--gold);
  transition: color 180ms ease;
}
.page-faq .qa[open] .qa__head::after {
  content: "–";
  color: var(--gold-lt);
}
.page-faq .qa__head:hover h3 {
  color: var(--gold-lt);
}
.page-faq .qa__head:focus-visible {
  outline: 1px solid var(--line-strong);
  outline-offset: -2px;
}
.page-faq .qa__idx {
  flex: 0 0 auto;
  font-family: var(--font-num);
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--gold-dk);
  padding-top: 3px;
}
.page-faq .qa__body {
  padding: 0 clamp(13px, 2vw, 20px) 17px 42px;
  animation: faq-panel-in 220ms ease both;
}
.page-faq .qa__body p {
  margin: 0 0 9px;
  font-size: 14.5px;
  line-height: 1.95;
  color: var(--faq-text);
}
.page-faq .qa__body p:last-child {
  margin-bottom: 0;
}

@keyframes faq-panel-in {
  from {
    opacity: 0;
    transform: translateY(-4px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

/* ---------- 仍需帮助 ---------- */
.page-faq .faq-help {
  margin-top: clamp(36px, 5.5vw, 72px);
  border-top: 1px solid var(--faq-line);
  padding-top: clamp(26px, 4vw, 48px);
}
.page-faq .faq-help__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(20px, 3vw, 38px);
}
.page-faq .faq-help__lead h2 {
  margin: 6px 0 14px;
  font-family: var(--font-serif);
  font-size: clamp(22px, 3.2vw, 32px);
  font-weight: 800;
  line-height: 1.28;
  color: var(--ivory);
  max-width: 18ch;
}
.page-faq .faq-help__lead p {
  margin: 0 0 12px;
  font-size: 14.5px;
  line-height: 1.95;
  color: var(--faq-text);
  max-width: 56ch;
}
.page-faq .faq-help__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: clamp(16px, 2.4vw, 24px);
}
.page-faq .faq-contact {
  padding: clamp(16px, 2.4vw, 24px);
  background: var(--ink-2);
  border: 1px solid var(--faq-line);
  border-top: 2px solid var(--gold-dk);
}
.page-faq .faq-contact__title {
  margin: 0 0 12px;
  font-family: var(--font-num);
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--amber);
}
.page-faq .faq-contact__row {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 6px 12px;
  padding: 10px 0;
  border-top: 1px solid var(--faq-line-soft);
}
.page-faq .faq-contact__k {
  flex: 0 0 auto;
  min-width: 66px;
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--smoke);
}
.page-faq .faq-contact__v {
  flex: 1 1 auto;
  font-size: 14px;
  line-height: 1.7;
  color: var(--ivory);
  word-break: break-word;
}
.page-faq .faq-copy {
  flex: 0 0 auto;
  padding: 4px 10px;
  font-family: var(--font-num);
  font-size: 11.5px;
  letter-spacing: 0.08em;
  color: var(--jade);
  background: transparent;
  border: 1px solid rgba(89, 184, 160, 0.45);
  cursor: pointer;
  transition: background 180ms ease, color 180ms ease, border-color 180ms ease;
}
.page-faq .faq-copy:hover,
.page-faq .faq-copy:focus-visible {
  background: rgba(89, 184, 160, 0.14);
  color: var(--ivory);
  outline: none;
}
.page-faq .faq-copy.is-copied {
  border-color: var(--jade);
  background: rgba(89, 184, 160, 0.22);
  color: var(--ivory);
}
.page-faq .faq-contact__links {
  margin: 14px 0 0;
  padding: 12px 0 0;
  list-style: none;
  border-top: 1px solid var(--faq-line-soft);
  display: grid;
  gap: 8px;
}
.page-faq .faq-contact__links a {
  font-size: 13.5px;
  color: var(--jade);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color 180ms ease, color 180ms ease;
}
.page-faq .faq-contact__links a:hover,
.page-faq .faq-contact__links a:focus-visible {
  color: var(--gold-lt);
  border-bottom-color: var(--line-strong);
  outline: none;
}

/* ---------- 移动端底部路径条 ---------- */
.page-faq .faq-dock {
  position: fixed;
  left: 0;
  right: 0;
  bottom: 0;
  z-index: 45;
  display: flex;
  gap: 3px;
  padding: 6px;
  background: rgba(10, 10, 11, 0.97);
  border-top: 1px solid var(--line-strong);
  -webkit-backdrop-filter: blur(10px);
  backdrop-filter: blur(10px);
}
.page-faq .faq-dock a {
  flex: 1 1 0;
  padding: 7px 2px;
  text-align: center;
  font-family: var(--font-num);
  font-size: 12px;
  letter-spacing: 0.04em;
  color: var(--ivory);
  text-decoration: none;
}
.page-faq .faq-dock a span {
  display: block;
  font-size: 10px;
  color: var(--gold-dk);
}
.page-faq .faq-dock a:active {
  color: var(--gold-lt);
}

@media (max-width: 959px) {
  .page-faq {
    padding-bottom: 86px;
  }
}

/* ---------- 平板 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-stats {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
  .page-faq .faq-cats {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .page-faq .faq-hot__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .page-faq .faq-hot__list li:nth-child(2) {
    border-top: none;
  }
  .page-faq .faq-hot__list li:nth-child(even) {
    border-left: 1px solid var(--faq-line-soft);
  }
}

/* ---------- 桌面 ---------- */
@media (min-width: 960px) {
  .page-faq .faq-locate__inner {
    grid-template-columns: minmax(0, 0.88fr) minmax(0, 1.12fr);
    align-items: start;
  }
  .page-faq .faq-locate__media {
    position: sticky;
    top: 96px;
  }
  .page-faq .faq-body {
    grid-template-columns: var(--faq-rail-w) minmax(0, 1fr);
    align-items: start;
  }
  .page-faq .faq-rail {
    position: sticky;
    top: 92px;
    align-self: start;
    border-top: none;
    border-bottom: none;
    padding: 0;
    background: transparent;
  }
  .page-faq .faq-rail__label {
    display: block;
    margin: 0 0 12px;
    padding-bottom: 8px;
    font-family: var(--font-num);
    font-size: 12px;
    letter-spacing: 0.14em;
    color: var(--smoke);
    border-bottom: 1px solid var(--faq-line);
  }
  .page-faq .faq-rail__list {
    flex-direction: column;
    gap: 0;
    overflow: visible;
    padding: 0;
    border-left: 1px solid var(--faq-line);
  }
  .page-faq .faq-rail__link {
    border: none;
    border-left: 2px solid transparent;
    margin-left: -1px;
    padding: 10px 12px;
    font-size: 14px;
    color: var(--faq-text);
  }
  .page-faq .faq-rail__link:hover,
  .page-faq .faq-rail__link:focus-visible {
    border-left-color: var(--gold);
    color: var(--gold-lt);
  }
  .page-faq .qa-group__mini {
    display: block;
    width: clamp(120px, 12vw, 160px);
  }
  .page-faq .qa__body {
    padding-left: 52px;
    padding-right: clamp(18px, 2vw, 28px);
  }
  .page-faq .faq-help__grid {
    grid-template-columns: minmax(0, 1.08fr) minmax(0, 0.92fr);
    align-items: start;
  }
  .page-faq .faq-dock {
    display: none;
  }
}

@media (min-width: 1240px) {
  .page-faq {
    --faq-rail-w: 268px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .qa__body {
    animation: none;
  }
  .page-faq .faq-cat,
  .page-faq .qa {
    transition: none;
  }
}
<<<END>>>